Olala, Gordon Odongo and Kimutai, Geoffrey and Ngacho, Christopher (2022) Assessing the Relationship Between Hiring Practice and Quality Service Delivery in Counties of the Lake Region Economic Bloc Kenya. Global Journal of Human Resource Management, 10 (5). pp. 33-46. ISSN 2053-5686(Print), 2053-5694(Online)
![[thumbnail of Assessing the Relationship Between Hiring Practice and Quality Service Delivery.pdf]](https://tudr.org/style/images/fileicons/text.png)
Text
Assessing the Relationship Between Hiring Practice and Quality Service Delivery.pdf - Published Version
Restricted to Registered users only
Available under License Creative Commons Attribution Non-commercial No Derivatives.
Download (534kB) | Request a copy
Abstract
Human Resource management practices like hiring is some of the practices which made County governments in Kenya to be inaugurated in the year 2013 to help deliver quality services. Since then, it has been evident that County governments have been experiencing a myriad of problems that constrain their delivery capabilities. This study aimed at assessing the relationship between hiring practice and quality service Delivery in Lake Region economic bloc county governments in Kenya. This study was anchored on objective factor theory supported by expectancy and human capital theories. The study used an explanatory design. The target population was nine hundred and eighty-five counties resource officials. A sample size of 356 through Yamane‟s (1979) sample size formula at a 95% confidence level, p=0.5 formula was used. Stratified and simple random sampling was applied. Data collection was through questionnaire. Results for the objective, hiring practice was positively significant in relationship to quality service delivery. The study recommended that, County government should always engage professional associations in hiring process and ensure appropriate hiring methods.
| Item Type: | Article |
|---|---|
| Subjects: | H Social Sciences > H Social Sciences (General) |
| Depositing User: | Professor Mark T. Owen |
| Date Deposited: | 06 Sep 2022 18:21 |
| Last Modified: | 06 Sep 2022 18:21 |
| URI: | https://tudr.org/id/eprint/933 |
Actions (login required)
- View Item
CORE (COnnecting REpositories)
CORE (COnnecting REpositories)