Alemayehu, Easaw (2021) THE RELATIONSHIP BETWEEN SERVANT LEADERSHIP AND STAFF SATISFACTION IN ETHIOPIAN HIGHER EDUCATION: THE CASE OF KOTEBE METROPOLITAN UNIVERSITY. Academy of Educational Leadership Journal, 25 ((S2)): (S2). pp. 1-13. ISSN 1528-2643-25-S2-178
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TextTHE RELATIONSHIP BETWEEN SERVANT LEADERSHIP AND STAFF SATISFACTION IN ETHIOPIAN HIGHER EDUCATION THE CASE OF KOTEBE METROPLITAN UNIVERSITY.pdf
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Abstract
According to recent empirical studies, the servant leadership paradigm appears to be
appropriate for providing employees with the empowerment and participative job
characteristics that are linked to staff and customer happiness. Despite the fact that there
have been several studies on servant leadership throughout the world, there is little or no
literature on the subject in Ethiopia. By using questionnaire survey and structured interview,
Kotebe Metropolitan University was used to examine the extent and connection between
servant leadership practice and staff job satisfaction. The study enlisted the participation
from the total of 832-university professionals 25% (208 in number) including senior and
intermediate leadership members. To examine the quantitative data gathered, descriptive
statistics such as correlation and Chi-Square were used. According to the results of both
quantitative and qualitative data analysis, servant leadership is well implemented at Kotebe
Metropolitan University, and the university is classified as a servant-oriented organization by
the Organizational Leadership Assessment tool. Furthermore, it appears that the university's
employee work satisfaction is quite high (89%) and that it is an example for other such
universities. According to the findings of the correlation coefficient study, there was a
positive link between work satisfaction and the overall practice of servant leadership style
and the five characteristics of servant leadership. Furthermore, several independent factors
such as respondents' organizational position, department, gender, service year, and age
exhibited significant correlations with employee work satisfaction and the amount of servant
leadership characteristics practice. Finally, it was concluded that the university's leadership
showed and created a model of servant leadership in Ethiopian higher education.
| Item Type: | Article |
|---|---|
| Uncontrolled Keywords: | Higher Education, Relationship, Staff Satisfaction, Servant Leadership |
| Subjects: | L Education > L Education (General) |
| Depositing User: | Easaw Alemayehu |
| Date Deposited: | 25 Jul 2022 13:03 |
| Last Modified: | 25 Jul 2022 13:03 |
| URI: | https://tudr.org/id/eprint/757 |
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