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-Supply Chain Management Practices and Operational Performance of Hospitals of Kiambu County in Kenya

Mungai, Martin Kagina and Peter, Kamoni (2023) -Supply Chain Management Practices and Operational Performance of Hospitals of Kiambu County in Kenya. European Journal of Logistics, Purchasing and Supply Chain Management, 11 (3). pp. 50-63. ISSN 2054-0930 (Print), 2054-0949 (Online)

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Abstract

Health care supply chain management is vital to ensure good service to patients in a cost-optimized manner. In Kenya inadequacies and inefficiencies such: chronic stock outs of medicine, pilferage of medicine in public hospitals, expired stocks, late deliveries, lengthy periods during treatment; plague the Health Care supply chain system. This study examined the effect of E-supply chain practices on operational efficiency of hospitals in the County of Kiambu in Kenya, in a survey of 39 hospitals. The study revealed that adoption of the hospital management information system; Electronic procurement; and E-logistics practices; significantly and positively affects operational performance. The study observes that most public hospitals have not adopted E-supply chain practices; and avers this could explain the challenges facing public hospitals such as long queues, pilferage and long queues in public hospitals. The study recommends adoption of E-supply chain Practices; and invites researchers to examine the shallow adoption of E-supply chain practices in Public Hospitals.

Item Type: Article
Subjects: H Social Sciences > H Social Sciences (General)
Depositing User: Professor Mark T. Owen
Date Deposited: 30 Oct 2023 11:11
Last Modified: 30 Oct 2023 11:11
URI: https://tudr.org/id/eprint/2322

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